Client Description:
MANPOWER Office People specializes in recruiting office employees. We are fully committed to finding the Perfect Match between employers and candidates!
Welcome to a world of opportunity!
For an international production company, we are looking for a CUSTOMER SERVICE SPECIALIST (English/German)
Job Description:As a Customer Service Specialist, you play a key role in delivering outstanding support to customers by addressing inquiries, resolving issues, and ensuring a seamless customer experience.
You will be responsible for clear and effective communication, maintaining in-depth product knowledge, and providing timely, accurate solutions to meet customer needs.
Key Responsibilities
- Act as the primary point of contact for customers, sales managers, logistics, production planning, and supply chain teams regarding order-related matters.
- Manage the full order process, including receiving, processing, and confirming orders.
- Plan and coordinate customer deliveries, monitor stock levels, and proactively offer available materials.
- Track customer sales plans, quotas, and order books, taking necessary actions when required.
- Oversee pipeline order management.
- Provide customer-related reports and insights upon request.
- Serve as the first point of contact for sustainability-related topics.
- Contribute to process improvements and projects within your area of responsibility.
- Support knowledge sharing across customer service teams.
Your Profile
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Bachelor’s degree in a relevant field and experience in sales and/or customer service.
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Fluent in English and German;
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Proactive mindset with a commercial approach, strong problem-solving skills, and the ability to propose alternative solutions.
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Excellent communication and interpersonal skills, with a team-oriented attitude.
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Ability to multitask and perform under time pressure.
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Comfortable working with ERP systems and MS Office.
- A dynamic and rewarding role in an international environment.
- A fixed contract
- Comprehensive training to ensure a smooth onboarding experience.
- Competitive salary package complemented by attractive benefits.
Do you recognize yourself in the above profile? Send your CV to the attention of Linde at [email protected].
For a smooth processing of your application, we also encourage you to register on our Manpower website.
All applications will be handled with the utmost discretion, and our client can take a possible notice period into account.
Uitzendarbeid/Intérim : VG.361/BUOP | W-INT-RS-9 | Bxl:00374-406-20130208 & 00374-405-20130123