Client Description:

MANPOWER OFFICE PEOPLE specializes in the recruitment of administrative profiles. We always strive for the perfect match between employer and candidate!

Our client is a company recognized as one of the global leaders in medical imaging. It offers a wide range of medical solutions and services in the fields of diagnostic and interventional imaging.

We are looking for a temporary Customer Service representative until the end of December!

 

As a Customer Service Agent, you will support the Commercial & Marketing organization in a range of operational, logistical, and commercial activities. This role is cross-functional, working closely with the Commercial Operations Manager and providing administrative and coordination support to department members, internal stakeholders, and external clients.

You will be specifically responsible for the following tasks and actions:

• Processing customer orders
• Managing stock files, updating pricing and contract dates
• Cleaning and maintaining SAP data, including requests for new customer and supplier accounts
• Investigating and following up on unpaid invoices
• Monitoring email inboxes and responding to inquiries regarding stock or pricing
• Handling incoming customer phone calls
• Resolving delivery-related questions
• Updating the NHS Supply Chain portal with daily sales
• Providing the business with accurate sales data
• Registering customer complaints and ensuring proper follow-up
• Organizing and managing documentation in accordance with SOPs
• Tracking key performance indicators (KPIs) and escalating as needed
• Preparing quotations
• Tracking sales performance

Do you possess the following qualities and skills as a Customer Service Agent? Then you might just be the person we’re looking for!

• You speak and write fluent French and English

• Knowledge of Dutch is a strong advantage

• 2–5 years of experience in support roles or as a general assistant

• Experience with data management, analysis, and reporting

• Proficient in Microsoft PC applications

• Strong interpersonal skills

• Solid organizational skills and the ability to multitask

• High attention to detail

• A true team player with a positive attitude and strong work ethic

• Good working knowledge of MS Outlook, Word, Excel, and PowerPoint
  
   

Our client offers the following for the Customer Service position:

• A replacement contract until the end of 2025

• A salary based on PC 200 and your professional experience

• Additional benefits (meal vouchers, eco vouchers, and a fixed travel expense allowance)

• A full-time schedule of 38 hours per week or 4/5th time over 4 days

• The opportunity to be part of a dynamic and welcoming team

Do you recognize yourself in this job description? Apply via the link below or send your CV to [email protected]
Questions? Call 02 808 10 54

Uitzendarbeid/Intérim : VG.361/BUOP | W-INT-RS-9 | Bxl:00374-406-20130208 & 00374-405-20130123