Client Description:

We are recruiting a dynamic, empathetic, and highly organised Student Community Manager on behalf of our client located in Anderlecht. The successful candidate will lead the resident experience at a student accommodation property of nearly 300 rooms.

Community Building & Engagement

• Build strong relationships with residents and foster a sense of belonging

• Create and maintain a positive, inclusive, and supportive community atmosphere

Social Events & Programming

• Design, plan, and deliver a range of events and activities that bring students together

• Collaborate with student leaders and partners to enrich the social programme

Wellbeing

• Support residents with empathy and provide guidance during challenging situations

• Promote wellbeing initiatives and direct students to appropriate services

Resident Communication & Content Creation

• Communicate with residents through digital channels, newsletters, and notices

• Create engaging content to keep residents informed and involved

Feedback & Satisfaction

• Gather resident feedback and work with the team to improve satisfaction levels

Community Standards & Behaviour Management

• Promote respectful behaviour and address community issues when required

Move-In / Move-Out Support

• Assist with resident check-ins and check-outs

• Ensure smooth transitions and a high-quality arrival/departure experience

Student Leaders Programme

• Support the recruitment, training, and coordination of student leaders

Reporting & Administration

• Maintain accurate records, prepare reports, and support administrative tasks

Operational Support

• Provide backup support to the Operations Manager as needed

Essential

• Experience in community management, events, hospitality, student services, or a related field

• Excellent interpersonal and communication skills

• Strong organisational and multitasking abilities

• Ability to engage with students from diverse backgrounds

• Creative thinker with a proactive, problem-solving mindset

• Ability to remain calm and supportive in sensitive or stressful situations

• Strong digital communication skills (e.g., social media, online communities)

Desirable

• Previous experience in student accommodation or university settings

• Background in events, hospitality, customer service, or wellbeing support

• Competitive salary and benefits package

• An opportunity to shape the culture and community of a growing student residence

• A supportive and collaborative work environment

• Professional development and training opportunities

• A meaningful role with real impact on student wellbeing and success

Uitzendarbeid/Intérim : VG.361/BUOP | W-INT-RS-9 | Bxl:00374-406-20130208 & 00374-405-20130123